Category: HR

By Laura Thill It’s important to find the right person to fill a position – and then convince them to stay. The national unemployment rate …

By Laura Thill Hiring and retaining staff is a universal challenge for dental practices, regardless of their size or model. Happy patients are key to …

Finding the right balance with compensations and expenses By Heidi Arndt Dental hygienist compensation remain a hot topic in dental groups and practices. The past …

Provided by DANB and the DALE Foundation Dental office managers have a demanding job, overseeing many different aspects of a dental practice to keep it …

By Dr. Sami Bahri At a lean management conference, I met a Toyota executive whose business card said “Jamie B…, Vice president of X.” He …

Investing in every team member, including the dental assistants, can minimize the risk of incidents, reduce turnover, improve patient care, increase patient retention and generate …

By Teresa Duncan, MS, FADIA, FAADOM Newly promoted office managers often have to navigate new dynamics of their working relationships When a practice expands it …

By Rhonda Mullins Hiring top line team members results in bottom line success because motivated and dedicated team members not only share the practice vision, …

By Heidi Arndt, RDH, BSDH The healthiest, most profitable dental practices have a strong and high performing dental hygiene team. Their hygiene team is productive, …