Editor’s note: The DSO Secrets: Dentist Entrepreneurs Growing Dental Organizations Facebook page is a place to find resources, networking opportunities, information about upcoming industry events, and a forum to ask fellow dentist entrepreneurs questions you may have about running your business. The following was a recent discussion among DSO Secrets Facebook page members.
Ramin Bahram asked: What AI software are you using in your offices?
A few of the DSO Secrets Facebook page members responses:
Sina S. Amiri: “Zentist to Unlock $2.24 Billion in Real-Time Insurance Claim Payments”
- Aly Sergie: This looks like a company that will pre-fund anticipated insurance payments and act like a middleman? Is this an oversimplification?
- Sina S. Amiri: I like the simplicity! Every organization and country on the planet uses intermediaries if it can extract value from them. Even North Korea.
- Aly Sergie: What do they charge for this?
- Sina S. Amiri: It varies based on several factors including the volume of insurance claims.
Manuel Barroso: This is a very broad topic. In order to even consider AI, all (I mean all) of your Data needs to be available digitally. Including Insurance Verification Data. AI encompass many things like Intelligent Automation (IA) which is a combination of Robotic Process Automation (RPA) and artificial intelligence (AI) technologies that together empower rapid end-to-end business process automation from the most complicated ones like Revenue Cycle Management. So, it all depends on what you are trying to achieve in scale and scope.
- Bobby Hansen Jr.: You need to check out Pearl!
- Beth Coffey Gaddis: Have you checked out Overjet yet? It sounds like it’s exactly what you want.
- Adam Richichi: Patient prism, Zentist and soon to be working with Overjet. Hopefully in the future finding some cool stuff for Dental Robot to automate for us.
Tom Terronez: I applaud you for raising the question as it has stimulated some nice conversation. Everyone has contributed excellent feedback, but I want to build off of what Manuel Barroso stated. If you have access to your data, then you can leverage solutions and implement technology that is not dental-specific. If you really did the math and looked at how much is invested in technology in other industries compared to dental, you will realize that the dental industry as a whole is pretty behind. That is not to say the technology currently offered in dental isn’t excellent either because a lot of the companies mentioned are doing great things. My overall point is that there are a lot of ways to create solutions if you think beyond what is marketed to the dental space.